Yes, both within and outside the European Union.

The courier should attempt delivery to the specified address twice more. This option is guaranteed with the service we use for our shipments. Of course, this does not involve any additional charges for the recipient.

No, couriers are not obliged to contact the recipient before delivering the package, so we cannot guarantee it. In reality, it's up to each individual carrier, but from experience, we can say that couriers usually call the addressee before delivery (usually in the morning).

Orders are delivered only on business days.

Free delivery is available for all orders over 400 PLN.

Please contact us by phone at: +48 696 696 658 or by email at: kontakt@angell.pl

Of course. The system automatically generates an invoice for each order. To download the invoice, go to:
http://angell.pl/historia-zamowien

Payments can be made using the following methods:
- Traditional bank transfer
- PAYU online payment
- PayPal payment

Our Customer Service Office is available on working days, Monday to Friday, from 10:00 AM to 5:00 PM.

It is possible to order without registration. However, we encourage you to register your own account to gain access to: Customer Panel, history and details of all orders, discount coupons and additional amenities.

One of the most common reasons for such a situation is an incorrectly entered login (email address) or store account password. You can also use the account password reminder function. If you still can't log in, please contact us by email at: kontakt@angell.pl and we will definitely help you.

Yes, this number will be sent in a separate email confirming dispatch from the warehouse.

The courier should attempt delivery to the specified address two more times. This option is guaranteed in the service we use for our shipments. Of course, this does not involve any additional charges for the recipient.  

Detailed return instructions can be found at: http://angell.pl/content/8/zwrot-i-wymiana

Funds will be reimbursed within 14 days to the customer's account provided in the return or complaint form. If payment was made using a payment card, the refund will be processed to the same card. After a successful return or complaint procedure, the ANGELL team sends an email notification about the order status change to 'refunded'.